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Reviews
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Kat on Feb 25, 2022
5 out of 5 starsOrdered for the "bride-to-be", and she loved it! Matched the description, arrived promptly as stated, and exceeded expectation!
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KATE MIDGETT on Feb 15, 2022
5 out of 5 starsgreat, loved it! Perfect weight and love how it is very versatile
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Corey on Jan 10, 2022
5 out of 5 starsSo beautiful! Exceeded my expectations! This will be perfect for my winter wedding day 😊
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lea on Dec 19, 2021
5 out of 5 starsBought the alpaca cardigan in two colours - one as a gift and one for me. I am stunned by the amazing quality, the material is truly beautiful, comfortable, and warm. It feels like the most luxurious coverup.
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lea on Dec 19, 2021
5 out of 5 starsI can't get enough of my mohair cardigan - I am in love! The quality is amazing, it's very light while still being extremely warm. While I thought the sweater would be for dress-up occasions, I can't help but wear it any chance I get. Highly recommend any sweater made by Rajka!!
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mali2511 on Oct 23, 2021
5 out of 5 starsSuper nice and fast communication. Super fast delivery. Quality as mentioned. I am very with it.
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Susan on Oct 18, 2021
4 out of 5 starsVery good quality work. So soft and elegant looking. Worked with me to get the item on time for a special occasion. Thank you!
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Amparo on Sep 29, 2021
1 out of 5 starsThis item was an extreme disappointment. It is of extremely poor quality. The edge all around the item are rolled up about 1" thick. There a multiple loose yarns throughout. The actual knit doesn't even look handmade and the quality of the yarn is unremarkable. When I contacted the seller instead of being concerned for her customer's satisfaction, she just said I couldn't return it, which I had not even inquired about.
Rajka responded on Oct 23, 2021
As customer satisfaction is always my top priority , being promised photos of damages will be posted with feedback. Waited a week to see the photos ,in case there are damages as mentioned above. As the photos were not posted 9 we all have a life ) , the customer was offered a replacement ( shipped out , obviously, on my expenses) or refund. Customer preferred refund, and full refund, along with shipping cost was issued . Customer happiness is my priority. Always.
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Suzana on Sep 24, 2021
5 out of 5 starsGorgeous, so soft and smooth, with selky handfeel.. So happy with my purchase, Excellent quality and craftsmanship.I will wear this Sweater for long time, Purchased twp pieces from studiorajka, and they are both amazing. I'm definitely a fan. Transaction was smooth, all packed safe and on top of it , all reusable and eco friendly, plastic free . Love the cotton dust bag for sweaters. Great Shop
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Suzana on Sep 24, 2021
5 out of 5 starsA wonderful Cardigan , light as Cloud (yes, Nuvola ) but very warm and cosy . Material is amazing. Just what I was looking for, long and flattering. Bought two sweaters, and they are both amazing. Great Craftsmanship. definitely will be back for more. Love the cotton dust bag for sweaters. Thank you :)
Modern and Stylish Knitwear . Warm, Versatile and Bold .
Shop members
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Rajka
Owner, Creator, Designer
Hello my name is Rajka I love to knit - all starts with choosing lovely yarn and than ...transform it to something beautiful .
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
How do I ship my items?
I ship worldwide using Royal Mail,
Tracked and signed national and international shipping and fully insured.
If you live in the UK shipping time is usually 1/3 business day.
If you do not live in the UK shipping time is usually 5/7 business days, but could be up to 14/16 days.
Once your order is shipped, you will be provided with tracking number.
We can't be held responsible for any delays in shipping time, as this is out of our control.
We ship all tracked with signature required via Royal Mail.
If you are in hurry, need your purchase quickly, get in touch or purchase the shipping upgrades at checkout.
SHIPPING AND PROCESSING UPGRADES ARE NOT REFUNDALBLE .
How do I get my customization for an order?
Please send an Etsy conversation or email at studiorajka@gmail.com so we can discuss all options.
Any notes are important and they will help me to make the right item.
I will update you with progress during processing time which will be stated in listing for your custom order.
Please note, that personalised and custom orders are not returnable .
Refund or exchange
If you don't love your item, please contact me first .
✔ Our return policy lasts 14 days since item delivered to you.
✔ Item must be unused and in the same condition that you received it.
✔ You will be responsible for your own shipping cost
✔20% restocking fee will be deducted for all MADE TO ORDER items-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection .
Item have to be shipped back to me same way it was ship
SALE items are not returnable /non refundable .
Hats are NOT returnable/ not exchangeable/not refundable due too hygenic resons.
All Shipping and processing upgrades are not refundable.
International shipping
I declare the full value of the item on the customs declaration stick and mark it as other.
You wil be provided with tracking number, once your item is posted .
What should I know about the way you work?
Most items are made in moment of your order.
Processing times are stated in every listing, but please feel free to contact me if you want your order rushed.
If you would like the product in colour that is not stated in option, send me convo, happy to help you find the colour or stile you prefer.
I try to take the best photos I can,but colors vary from screen to screen.
If you are unsure about a color or dimensions or anything else, please send me an email or purchase sample chart of colours .
Dimensions are stated in each listing. Please read carefully.
I love custom orders, send me note and I will do my best to do something special for you.
Copyright
The copyright for all my designs remains with me. Buying my work does not transfer rights to you.
The item I want is sold out. Can you make another?
Yes, I can make you a similar piece, just send a conversation on Etsy
Wholesale availability
I am able to provide my products at wholesale rates. There are minimum order quantities required to qualify for wholesale price.
Please contact me for further details
Forced Return
If the parcel is sent back to us as not "picked" ( you missed delivery and did not re-arrange the new one) , we'll be happy to ship it back to you, but you must pay the postage.
If you don't want your item anymore, and you did not pick your parcel we may refund you only cost of item . In case we had to pay ( international orders) import tax and fees, we will deduct this amount from refund.
Product must be returned to us within 30 days, from attempted delivery.
ALL SHIPPING AND PROCESSING UPGRADES ARE NOT REFUNDABLE.
RETURNS AND REFUNDS - MORE DETAILS
- Our return policy lasts 14 days since item delivered to you and item has to back to us within 30 days of delivery.
- To be eligible for return , Item must be unused and in the same condition that you received it.
- for items "made to order" we will charge re-stocking fee 20% of item price
- You will be responsible for your own shipping costs for returning the item.
If a return is damaged (broken threads or similar) or incomplete (no belt , pin , shawl, pouch which originally was included) shop will keep its rights to issue a partial refund.
*SALE ITEMS AND CUSTOM ORDERS*
Only regular priced items may be refunded, unfortunately, sale items and items made as custom orders cannot be refunded.
Seller details
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